July 11, 2025

8 Common Mistakes to Avoid in Pet Relocation Services

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Hiring pet relocation services doesn’t mean you just hire the first name you find online and hope for the best. This isn’t something you want to leave to chance. After all, it’s your pet we’re talking about.

But here’s the catch: even if you’ve hired a relocation company, your job isn’t completely done. There are still important decisions and details that need your attention. 

If you overlooked even something small, it could lead to delays or extra costs. Or even worse, your pet’s travel getting derailed at the last minute. Read ahead to make sure you don’t make these mistakes during pet relocation. 

Why It’s Not Just About Handing Over the Job

It’s easy to assume the pet relocation services will handle everything. But your input, timing and choices are more important than you’d think. Moreover, it's your pet so you need to be involved from the very beginning.  

Let’s look at the common missteps pet owners make when working with or hiring a pet moving service, and how you can steer clear of them.

8 Mistakes to Avoid When Using Pet Relocation Services

 

1. Not Doing Enough Research Before Hiring

Not all pet relocation companies work the same way. Some specialise in international moves, others focus only on domestic transport. Some have great reputations; others might cut corners.

Don’t just go with the first one you find online. Read reviews, check for memberships (like IPATA) and ask what’s included. Also make sure they’ve handled relocations to your destination before.

2. Waiting Too Long to Get Started

The relocation service might do the major work, but certain things take time and you have to plan for them beforehand. For example vaccination schedules, health certificates, import permits, or quarantine bookings.

If you wait too long to reach out or finalize a pet moving professional, you might run out of time for crucial steps. Start early, even 2 to 3 months in advance if possible.

3. Assuming They’ll Handle Every Single Thing

Yes, relocation services handle a lot. But not everything is automatically included. For example, crate training is usually up to you. 

Some may not handle customs clearance at the destination unless it's in your package. Make sure you’re aware of what’s covered and what’s not. Don’t assume. Ask upfront.

4. Picking a Service Based Only on Price

We get it, pet moving isn’t cheap. But choosing the lowest quote could mean fewer services, less support or even risky shortcuts.

Make sure the service you hire prioritizes your pet’s safety and comfort. Ask about crate standards, travel routes, vet support and destination coordination. It’s not just about moving your pet. And it has to be done right.

5. Not Asking Enough Questions

Many pet owners hold back from asking questions. They think the relocation company "knows best." But your pet might have special needs like health issues, anxiety, age-related concerns. And that they need to know all about it.

So be proactive. Ask about their process, crate options, travel timelines, updates during transit, and what happens at customs. The more you know, the fewer surprises you will have.

6. Ignoring Your Role in the Process

Even with the most efficient pet relocation services, some things still need your action. Like scheduling the vet visit, getting the documents signed or helping your pet get used to the crate.

Don’t wait for the company to chase you for every step. Keep track of your to-dos and stay in touch throughout.

7. Not Getting the Right Travel Crate Early Enough

The relocation service might recommend or provide an IATA-approved crate. But it’s your job to make sure your pet is comfortable in it.

If you leave this for the last minute, your pet won’t have time to adjust, and that can lead to anxiety on travel day. Get the crate early and start familiarising your pet with it well in advance.

8. Failing to Double-Check Country Rules Yourself

The pet moving company will guide you through regulations. But it’s smart to read up on import rules yourself too. 

Some countries have breed bans, strict vaccination windows or mandatory quarantine that not every service flags unless you ask. It is on you to stay informed. It’s your pet, and a few minutes of research can prevent major issues later.

Wrapping Up

Hiring pet relocation services is definitely a smart move. But it’s not a complete hand-off. You still have a role to play in making sure your pet’s journey is legal and comfortable.

By staying involved and avoiding these common mistakes, you’ll make moving easier for everyone. Especially your four-legged travel buddy.

At RemedioVet, we don’t just move pets, we move them like they’re our own. Our team walks you through every step so nothing slips through the cracks. Talk to the experts at RemedioVet today and get your pet’s journey off to the right start.

Tags Pet Relocation Services

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