Orders below INR 500 are subject to shipping charges. Users can select standard or expedited shipping options at the time of checkout. Orders above 500 INR qualify for free shipping.
Orders received by noon are dispatched the same day. Orders received after noon are shipped the same day on best effort basis otherwise they are shipped the following working day.
We will accept items for exchange or return for full credit within 14 days from the date of receipt.
We do not refund shipping charges, unless we have sent you an incorrect item. Upon receipt of returned items, Remedio Health LLP. reserves the right to deny refund if the merchandise does not meet our return policy requirements.
Custom orders and Final Sale items can not be exchanged or returned at any time.
With the original receipt, requests for price adjustments will be honored if the merchandise was purchased at full price and if it is marked down within 7 days of receipt of your package.
A credit will be issued for the purchase price of the returned or exchanged item provided the item is in its original condition, unused and in its original packaging. The packing slip or a copy of the transaction must be included with your return.
Please ship your Return or Exchange via a traceable shipping method. Please be sure to keep the Return Tracking Number until you receive your refund.
Return shipping charges and insurance are the responsibility of the customer.
Customer is responsible for any shipping charges on any bounced or undeliverable packages.
We will apply your refund to the original form of payment within 2-3 business days of receipt. Remedio Health LLP will notify you via email to the address you have listed on your order when the refund has been applied.Please note that your bank may require additional days to process and post this transaction to your account.
Remedio Health LLP
Plot 157-A, Shop 9, Sarangpur, Chandigarh 160014, Ph: 8920578443
Items received as gifts may be exchanged for another item of equal or greater value.
If you have received an incorrect or damaged item, please contact us at woof@remediovet.com
or phone us at 892-057-8443
We will issue you a return label to ship the item back and discuss how we can correct the problem.